Autoclave Repair Tips

Autoclave Repair Made Simple

What’s Wrong With My Statim 2000 Autoclave?

Here Is an email we received earlier today about a Statim 2000 Autoclave and our response

Are They Telling Me The Truth About My Statim Autoclave?

We have had a Statim 2000 for about 10 years. We use it as a back-up sterilizer about 5 times per month. Recently about the past year we started using it more often, about 15 times per month– so maybe a total of 900 cycles so far.

Since then we started to have trouble with the unit.

First we were getting some water leakage dripping out of the cassette and under the unit. After calling the Factory, I ordered a new gasket, replaced it and it worked fine.

3 months later the same problem occurred, when I called the Factory again they said these gaskets needed to be changed every 3 months (not sure if this is true)

So I ordered another gasket, replaced it and it worked fine again. 2 months later we started to get error code 25. When I called the Factory, they said that meant the fuse was bad and that I needed to change the fuse and find out what was causing the fuse to go off. Most likely they said it was a clogged filter.

So I ordered a new fuse and cleaned out the filters (there wasn’t much debris, but it did need some cleaning) I also fired air into the hose and found some debris flushing into the water tank). The fuse should be arriving today for me to install and test out.

A friend of mine told me about your website AllClaveParts – so I decided to send you some info on our situation.

Does the above procedures and diagnosis sound correct? What do I do if the fuse does not work? Do you think the fuse shorted because of our water leak a few months ago or because I never cleaned the filter in 10+ years?

Instructions on your site say to wrap the fuse around the boiler – the old fuse was lodged under the boiler but above the bracket…

PS: reading the reviews on your website – it sounds like you guys are running a great program. Thank you for your time and I look forward to working with you guys.

What He Needs To Know About The Problems With His Statim 2000 Autoclave

First, we do not tell you to wrap the Thermal Fuse around the boiler! Do not do that. It coils up underneath the boiler bracket

Error code 25 is almost always as a result of a problem with the water flow from the water pump. The filters are usually the first suspect, but if they are clean, they are not the issue.

Also, it is highly unlikely that steam touched the electrical contacts and caused the fuse to blow

A Picture of the Statim 2000 Water Pump

What most likely is going on is the water pump has weakened and is not pumping a sufficient volume of water into the boiler.

The boiler on the Statim 2000 does not have any kind of sensor telling the control board when the appropriate level of water has been pumped in. Instead, the water is pumped from the water reservoir into the boiler over a specific amount of time. If the right amount of water is pumped into the boiler, then everything will function as normal. But, if there is not enough water, it will blow the fuse.

We have a Statim 2000 Pump Tester Bottle Kit which allows you to measure the amount of water being pumped in to determine if the pump is good, or is the cause of the problem

Next, on the Statim 2000 Cassette Seals, depending on which document you read, the seal is supposed to be replaced every 500 to 800 cycles. Even at the lower number, your seal should be lasting you for many months…not 2 or 3.

Statim 2000 Cassette Seal with Liquid Soap

What they apparently are not telling you is the Statim 2000 Cassette Seal needs to be lubricated at least every 30 days. The lubricant is pretty much a soap without antimicrobial properties (like a dish soap). The soap helps to create an air tight seal and extends the life of the Seal

I think if you talk to them again, they will advise you to send the unit in to let them “look at it.” Our experience has been this is usually a big mistake.

Our clients who have been through similar problems like this before tell us that after several weeks, you will get an estimate which will contain a litany of problems cited, with an estimate of $2500 to $3500 dollars and a generous (sic) allowance of a few hundred dollars towards the purchase of a new autoclave

And if you decide not to approve the estimate or trade it in, they will charge you for shipping the autoclave to them and back to you, plus a fee for the estimate

I hope this helps

Please, let me know if you have any more questions or need assistance

“Autoclave Repair Made Simple”

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2 Responses to “What’s Wrong With My Statim 2000 Autoclave?”

  1. Brian says:

    With an empty water reservoir, my 1996 Statim 2000 turns on but there is no panel message. It is blank. The power LED is on, the Active LED is not. This happened after I removed the outer cover, disconnected the two data ribbons behind the left front panel, and vacuumed out the water tank, and put it all back together, including the data ribbons. (Before this, it was running properly, but the panel indicated that reservoir water had some problem (not clean?). Thus I removed the existing water and wiped inside of the tank to clear any particles, after taking the cover and ribbons off, to ensure there was no water getting on the inner circuits).

    Is there some kind of reset function to do? Baffled.

  2. Wally Wally says:

    Hi Brian

    Thank you for your question. This is a common problem on the Statim 2000 Autoclave. The ribbon cables for the LCD display and keypad are short, and it is easy to unplug them when you put the cabinet back on. This is what happened in your case

    Remove the cabinet and push the connectors back onto the main pc board until they are fully seated (make sure the LC cable is properly aligned on the pins). Then when replacing the cabinet, make sure you do not move it in such a way as to stress the cables. From what you have told me, if you did not have a problem before…..this will fix it

    Tip: When removing and replacing the cabinet, move the autoclave to where it is overhanging the edge of the counter. It makes installation a lot easier. Let me know how it goes!


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